If you are not satisfied with your product for any reason, we offer a 90-day Money Back Guarantee on all purchases made directly through thinedges.com or the Vitalize Hair call center. Simply return the unused portion of the product within 90 days of receiving it for a full refund of the purchase price, less shipping and handling charges.
This 90-Day Money Back Guarantee is valid for the following products purchased in any quantity:
If you wish to return your Vitalize Hair purchase, please call customer service at 800-800-7577 within 90 days of the date the product was purchased to receive a return authorization code. Once you have received this you may return the product to:
Attn: Returns Department
5007 1/2 W. Pico Blvd.
Los Angeles, CA 90019
Please note, returns without a return authorization code will not be accepted. Once your return has been received please allow 7 business days for the refund to be processed. Once it has been processed it will take between 5-7 business days to show up on your account depending on your bank. If you have any questions please call customer service at 1-800.800.7577 for further assistance.